Having previously purchased a LHD BMW 420i Convertible from 1st Car Imports in 2016 Mr Hemmes contacted us again in 2018 with a request for an Audi Q5, BMW X3 or Mercedes GLC.
As well as contacting 1st Car Imports Mr Hemmes ‘contacted various dealerships, but none could supply LHD cars in the UK and match the service that 1st Car Imports were offering (including delivery to my house on UK plates)’.
In the end Mr Hemmes decided on a bespoke brand new LHD BMW X3 xDrive 20i MSport. To source a car that met his requirements it was agreed that a factory order would be placed with BMW.
Once the exact specification had been decided a deposit was paid directly to an official BMW dealer, and when the car became available so was the balance.
Mr Hemmes took delivery of his X3 at his UK address within 2 weeks of paying the balance. The car was already fully UK registered and ready to drive.
After taking delivery of his car Mr Hemmes contacted us to say ‘once more a big thanks to you and Giles for a great service’ and that ‘it was a great pleasure to be your customer and we plan to enjoy both cars purchased through 1st Car Imports for a long time.’
We’re pleased to say that he found us ‘very professional, customer focussed and good communicators’ and like many of our returning customers we look forward to speaking to Mr Hemmes again the next time he requires a new LHD car.